Returns and exchanges

Brixtol Textile is constantly aiming to reduce returns, mainly due to its unnecessary environmental impact caused during transportation. Another aspect is the high costs for shipping and handling. All Brixtol Textiles garments have measurement charts, and we encourage our customers to use this as a tool when finding the right size.

Our Policy

If you’re not happy with your purchase or wish to make an exchange you can return your order to us within 14 days from the date you received your order. If you wish to exchange the garment for another size or colour this is applicable on the grounds that there is available stock and/or the cost is equal to your original order. We offer free exchanges one time per order. If you return your order after the 14 days have passed we will deduct a penalty fee of from your refund.

Conditions of Return

Any purchased items are to be returned to us within 14 days from the day they were received. Items must be returned to us in the condition they were received and any indication of wear or usage such as exposure to outdoor elements, odour or any form of damage will void your eligibility for a refund and/or exchange. Returns are reviewed by our warehouse staff that report upon the quality of goods sent back to us.

In order for the goods to be eligible for refund, please make sure that:

  1. The order is returned within 14 days from when you received it
  2. The Brixtol Textiles hang tags and labelling are intact
  3. The return slip is included in the returned package.
  4. The return includes any inclusive or promotional goods received
  5. The order was processed on www.brixtoltextiles.com

We reserve the right to refuse returns that does not meet the above return conditions. For more information please contact us at help@brixtoltextiles.com.

How to Return

All orders handled by us will contain a shipping label and return slip. If you wish to return your garment, you will find all necessary information and instructions on the return slip. If you’ve lost or misplaced those documents, please contact help@brixtoltextiles.com.

  1. Place item/s in the package your order was delivered in
  2. Fill out the return slip received with your order
  3. Include the return slip in the package
  4. Make sure you seal the package securely
  5. Attach the included shipping label on the package

We will confirm your return/exchange as soon as our warehouse staff handles it. This might take up to seven week days after we've received your return. 

Return Fees

We offer a flexible return/exchange process for our local and international wearers. All orders shipped from our warehouse in Sweden within the European Union include a shipping label and any incurred fees will be deducted from your refund total.

On all returns we deduct a return fee from your refund. The return fee differs depending on which country you purchased your order from. We will process the refund once the return have been received and inspected by our warehouse staff.

Please find the return fee to be incurred in below list:

United States
72.00 USD
Country
Price
Afghanistan
RETURN AT OWN COST
Åland Islands
$10.00 USD
Albania
$10.00 USD
Algeria
RETURN AT OWN COST
Andorra
$10.00 USD
Angola
RETURN AT OWN COST
Anguilla
RETURN AT OWN COST
Antigua & Barbuda
RETURN AT OWN COST
Argentina
RETURN AT OWN COST
Armenia
$10.00 USD
Aruba
RETURN AT OWN COST
Ascension Island
RETURN AT OWN COST
Australia
RETURN AT OWN COST
Austria
$10.00 USD
Azerbaijan
RETURN AT OWN COST
Bahamas
RETURN AT OWN COST
Bahrain
RETURN AT OWN COST
Bangladesh
RETURN AT OWN COST
Barbados
RETURN AT OWN COST
Belarus
$10.00 USD
Belgium
$10.00 USD
Belize
RETURN AT OWN COST
Benin
RETURN AT OWN COST
Bermuda
RETURN AT OWN COST
Bhutan
RETURN AT OWN COST
Bolivia
RETURN AT OWN COST
Bosnia & Herzegovina
$10.00 USD
Botswana
RETURN AT OWN COST
Brazil
RETURN AT OWN COST
British Indian Ocean Territory
RETURN AT OWN COST
British Virgin Islands
RETURN AT OWN COST
Brunei
RETURN AT OWN COST
Bulgaria
$10.00 USD
Burkina Faso
RETURN AT OWN COST
Burundi
RETURN AT OWN COST
Cambodia
RETURN AT OWN COST
Cameroon
RETURN AT OWN COST
Canada
$72.00 USD
Cape Verde
RETURN AT OWN COST
Caribbean Netherlands
RETURN AT OWN COST
Cayman Islands
RETURN AT OWN COST
Central African Republic
RETURN AT OWN COST
Chad
RETURN AT OWN COST
Chile
RETURN AT OWN COST
China
RETURN AT OWN COST
Christmas Island
RETURN AT OWN COST
Cocos (Keeling) Islands
RETURN AT OWN COST
Colombia
RETURN AT OWN COST
Comoros
RETURN AT OWN COST
Congo - Brazzaville
RETURN AT OWN COST
Congo - Kinshasa
RETURN AT OWN COST
Cook Islands
RETURN AT OWN COST
Costa Rica
RETURN AT OWN COST
Côte d’Ivoire
RETURN AT OWN COST
Croatia
$10.00 USD
Curaçao
RETURN AT OWN COST
Cyprus
$10.00 USD
Czechia
$10.00 USD
Denmark
$10.00 USD
Djibouti
RETURN AT OWN COST
Dominica
RETURN AT OWN COST
Dominican Republic
RETURN AT OWN COST
Ecuador
RETURN AT OWN COST
Egypt
RETURN AT OWN COST
El Salvador
RETURN AT OWN COST
Equatorial Guinea
RETURN AT OWN COST
Eritrea
RETURN AT OWN COST
Estonia
$10.00 USD
Eswatini
RETURN AT OWN COST
Ethiopia
RETURN AT OWN COST
Falkland Islands
RETURN AT OWN COST
Faroe Islands
$10.00 USD
Fiji
RETURN AT OWN COST
Finland
$10.00 USD
France
$10.00 USD
French Guiana
RETURN AT OWN COST
French Polynesia
RETURN AT OWN COST
French Southern Territories
RETURN AT OWN COST
Gabon
RETURN AT OWN COST
Gambia
RETURN AT OWN COST
Georgia
$10.00 USD
Germany
$10.00 USD
Ghana
RETURN AT OWN COST
Gibraltar
$10.00 USD
Greece
$10.00 USD
Greenland
$10.00 USD
Grenada
RETURN AT OWN COST
Guadeloupe
$10.00 USD
Guatemala
RETURN AT OWN COST
Guernsey
$10.00 USD
Guinea
RETURN AT OWN COST
Guinea-Bissau
RETURN AT OWN COST
Guyana
RETURN AT OWN COST
Haiti
RETURN AT OWN COST
Honduras
RETURN AT OWN COST
Hong Kong SAR
RETURN AT OWN COST
Hungary
$10.00 USD
Iceland
$24.00 USD
India
RETURN AT OWN COST
Indonesia
RETURN AT OWN COST
Iraq
RETURN AT OWN COST
Ireland
$10.00 USD
Isle of Man
$10.00 USD
Israel
RETURN AT OWN COST
Italy
$10.00 USD
Jamaica
RETURN AT OWN COST
Japan
RETURN AT OWN COST
Jersey
$10.00 USD
Jordan
RETURN AT OWN COST
Kazakhstan
RETURN AT OWN COST
Kenya
RETURN AT OWN COST
Kiribati
RETURN AT OWN COST
Kosovo
$10.00 USD
Kuwait
RETURN AT OWN COST
Kyrgyzstan
RETURN AT OWN COST
Laos
RETURN AT OWN COST
Latvia
$10.00 USD
Lebanon
RETURN AT OWN COST
Lesotho
RETURN AT OWN COST
Liberia
RETURN AT OWN COST
Libya
RETURN AT OWN COST
Liechtenstein
$10.00 USD
Lithuania
$10.00 USD
Luxembourg
$10.00 USD
Macao SAR
RETURN AT OWN COST
Madagascar
RETURN AT OWN COST
Malawi
RETURN AT OWN COST
Malaysia
RETURN AT OWN COST
Maldives
RETURN AT OWN COST
Mali
RETURN AT OWN COST
Malta
$10.00 USD
Martinique
RETURN AT OWN COST
Mauritania
RETURN AT OWN COST
Mauritius
RETURN AT OWN COST
Mayotte
$10.00 USD
Mexico
$72.00 USD
Moldova
$10.00 USD
Monaco
$10.00 USD
Mongolia
RETURN AT OWN COST
Montenegro
$10.00 USD
Montserrat
RETURN AT OWN COST
Morocco
RETURN AT OWN COST
Mozambique
RETURN AT OWN COST
Myanmar (Burma)
RETURN AT OWN COST
Namibia
RETURN AT OWN COST
Nauru
RETURN AT OWN COST
Nepal
RETURN AT OWN COST
Netherlands
$10.00 USD
New Caledonia
RETURN AT OWN COST
New Zealand
RETURN AT OWN COST
Nicaragua
RETURN AT OWN COST
Niger
RETURN AT OWN COST
Nigeria
RETURN AT OWN COST
Niue
RETURN AT OWN COST
Norfolk Island
RETURN AT OWN COST
North Macedonia
$10.00 USD
Oman
RETURN AT OWN COST
Pakistan
RETURN AT OWN COST
Palestinian Territories
RETURN AT OWN COST
Panama
RETURN AT OWN COST
Papua New Guinea
RETURN AT OWN COST
Paraguay
RETURN AT OWN COST
Peru
RETURN AT OWN COST
Philippines
RETURN AT OWN COST
Pitcairn Islands
RETURN AT OWN COST
Poland
$10.00 USD
Portugal
$10.00 USD
Qatar
RETURN AT OWN COST
Réunion
$10.00 USD
Romania
$10.00 USD
Russia
RETURN AT OWN COST
Rwanda
RETURN AT OWN COST
Samoa
RETURN AT OWN COST
San Marino
$10.00 USD
São Tomé & Príncipe
RETURN AT OWN COST
Saudi Arabia
RETURN AT OWN COST
Senegal
RETURN AT OWN COST
Serbia
$10.00 USD
Seychelles
RETURN AT OWN COST
Sierra Leone
RETURN AT OWN COST
Singapore
RETURN AT OWN COST
Sint Maarten
RETURN AT OWN COST
Slovakia
$10.00 USD
Slovenia
$10.00 USD
Solomon Islands
RETURN AT OWN COST
Somalia
RETURN AT OWN COST
South Africa
RETURN AT OWN COST
South Georgia & South Sandwich Islands
RETURN AT OWN COST
South Korea
RETURN AT OWN COST
South Sudan
RETURN AT OWN COST
Spain
$10.00 USD
Sri Lanka
RETURN AT OWN COST
St. Barthélemy
RETURN AT OWN COST
St. Helena
RETURN AT OWN COST
St. Kitts & Nevis
RETURN AT OWN COST
St. Lucia
RETURN AT OWN COST
St. Martin
RETURN AT OWN COST
St. Pierre & Miquelon
RETURN AT OWN COST
St. Vincent & Grenadines
RETURN AT OWN COST
Sudan
RETURN AT OWN COST
Suriname
RETURN AT OWN COST
Svalbard & Jan Mayen
$10.00 USD
Sweden
$10.00 USD
Switzerland
$24.00 USD
Taiwan
RETURN AT OWN COST
Tajikistan
RETURN AT OWN COST
Tanzania
RETURN AT OWN COST
Thailand
RETURN AT OWN COST
Timor-Leste
RETURN AT OWN COST
Togo
RETURN AT OWN COST
Tokelau
RETURN AT OWN COST
Tonga
RETURN AT OWN COST
Trinidad & Tobago
RETURN AT OWN COST
Tristan da Cunha
RETURN AT OWN COST
Tunisia
RETURN AT OWN COST
Turkey
$10.00 USD
Turkmenistan
RETURN AT OWN COST
Turks & Caicos Islands
RETURN AT OWN COST
Tuvalu
RETURN AT OWN COST
U.S. Outlying Islands
RETURN AT OWN COST
Uganda
RETURN AT OWN COST
Ukraine
$10.00 USD
United Arab Emirates
RETURN AT OWN COST
United Kingdom
$24.00 USD
United States
$72.00 USD
Uruguay
RETURN AT OWN COST
Uzbekistan
RETURN AT OWN COST
Vanuatu
RETURN AT OWN COST
Vatican City
$10.00 USD
Venezuela
RETURN AT OWN COST
Vietnam
RETURN AT OWN COST
Wallis & Futuna
RETURN AT OWN COST
Western Sahara
RETURN AT OWN COST
Yemen
RETURN AT OWN COST
Zambia
RETURN AT OWN COST
Zimbabwe
RETURN AT OWN COST