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Returns and exchanges

Brixtol Textiles is doing what we can to reduce returns, mainly due to its unnecessary environmental impact caused during transportation. Another aspect is the high costs for shipping and handling. All Brixtol Textiles garments have measurement charts, and we encourage our customers to use this as a tool when finding the right size.

Our Policy

If you’re not happy with your purchase or wish to make an exchange you can return your order to us within 14 days from the date of which you received your order. If you wish to exchange the garment for another size or colour this is applicable on the grounds that there is available stock and/or the cost is equal to your original order. If you return your order after the 14 days have passed we will deduct a penalty fee of from your refund.

Conditions of Return

Any purchased items are to be returned to us within a 14-day period from the day they were received. Items must be returned to us in the condition they were received and any indication of wear or usage such as exposure to outdoor elements, odour or any form of damage will void your eligibility for a refund and/or exchange. Returns are reviewed by our warehouse staff that report upon the quality of goods sent back to us.

In order for the goods to be eligible for refund, please make sure that:

  1. The order is returned within 14 days from when you received it
  2. The Brixtol Textiles hang tag/s and labelling are intact
  3. The return slip is included in the returned package.
  4. The return must include any inclusive or promotional goods received
  5. The order was processed on www.brixtoltextiles.com

We reserve the right to refuse returns that does not meet the above return conditions. For more information please contact us at help@brixtoltextiles.com.

How to Return

All orders handled by us will contain a shipping label and return slip. If you wish to return your garment, you will find all necessary information and instructions on the return slip. If you’ve lost or misplaced those documents, please contact help@brixtoltextiles.com.

  1. Place item/s in the package your order was delivered in
  2. Fill in the return slip received with your order
  3. Include the return slip in the package
  4. Make sure you seal the package securely
  5. Attach the included shipping label on the package

We will confirm your return/exchange as soon as our warehouse staff handles it. This might take 3-4 week days after we've received your return. 

Return Fees

We offer a flexible return/exchange process for our local and international wearers. All orders shipped from our warehouse in Sweden within the European Union include a shipping label and any incurred fees will be deducted from your refund total.

On orders placed from within the European Union we will deduct a return fee of from your refund. We will process the refund once goods have been received and inspected by our warehouse staff.

For orders placed from outside of the European Union, please find the return fee to be incurred in below list:

United States
72.00 USD
Country
Price
Åland Islands
$10.00 USD
Albania
$10.00 USD
Andorra
$10.00 USD
Argentina
RETURN AT OWN COST
Armenia
$10.00 USD
Australia
RETURN AT OWN COST
Austria
$10.00 USD
Bahamas
RETURN AT OWN COST
Belarus
$10.00 USD
Belgium
$10.00 USD
Belize
RETURN AT OWN COST
Bermuda
RETURN AT OWN COST
Bosnia & Herzegovina
$10.00 USD
Brazil
RETURN AT OWN COST
British Virgin Islands
RETURN AT OWN COST
Bulgaria
$10.00 USD
Canada
$72.00 USD
Caribbean Netherlands
RETURN AT OWN COST
Cayman Islands
RETURN AT OWN COST
China
RETURN AT OWN COST
Cook Islands
RETURN AT OWN COST
Costa Rica
RETURN AT OWN COST
Croatia
$10.00 USD
Curaçao
RETURN AT OWN COST
Cyprus
$10.00 USD
Czechia
$10.00 USD
Denmark
$10.00 USD
Dominica
RETURN AT OWN COST
Dominican Republic
RETURN AT OWN COST
Estonia
$10.00 USD
Faroe Islands
$10.00 USD
Fiji
RETURN AT OWN COST
Finland
$10.00 USD
France
$10.00 USD
French Polynesia
RETURN AT OWN COST
Georgia
$10.00 USD
Germany
$10.00 USD
Gibraltar
$10.00 USD
Greece
$10.00 USD
Greenland
$10.00 USD
Guadeloupe
$10.00 USD
Guernsey
$10.00 USD
Haiti
RETURN AT OWN COST
Hong Kong SAR
RETURN AT OWN COST
Hungary
$10.00 USD
Iceland
$24.00 USD
India
RETURN AT OWN COST
Indonesia
RETURN AT OWN COST
Ireland
$10.00 USD
Isle of Man
$10.00 USD
Israel
RETURN AT OWN COST
Italy
$10.00 USD
Jamaica
RETURN AT OWN COST
Japan
RETURN AT OWN COST
Jersey
$10.00 USD
Kiribati
RETURN AT OWN COST
Kosovo
$10.00 USD
Latvia
$10.00 USD
Liechtenstein
$10.00 USD
Lithuania
$10.00 USD
Luxembourg
$10.00 USD
Malta
$10.00 USD
Martinique
RETURN AT OWN COST
Mayotte
$10.00 USD
Mexico
$72.00 USD
Moldova
$10.00 USD
Monaco
$10.00 USD
Montenegro
$10.00 USD
Nauru
RETURN AT OWN COST
Netherlands
$10.00 USD
New Caledonia
RETURN AT OWN COST
New Zealand
RETURN AT OWN COST
Niue
RETURN AT OWN COST
Norfolk Island
RETURN AT OWN COST
North Macedonia
$10.00 USD
Panama
RETURN AT OWN COST
Papua New Guinea
RETURN AT OWN COST
Philippines
RETURN AT OWN COST
Pitcairn Islands
RETURN AT OWN COST
Poland
$10.00 USD
Portugal
$10.00 USD
Réunion
$10.00 USD
Romania
$10.00 USD
Russia
RETURN AT OWN COST
Samoa
RETURN AT OWN COST
San Marino
$10.00 USD
Saudi Arabia
RETURN AT OWN COST
Serbia
$10.00 USD
Singapore
RETURN AT OWN COST
Sint Maarten
RETURN AT OWN COST
Slovakia
$10.00 USD
Slovenia
$10.00 USD
Solomon Islands
RETURN AT OWN COST
South Korea
RETURN AT OWN COST
Spain
$10.00 USD
St. Barthélemy
RETURN AT OWN COST
St. Lucia
RETURN AT OWN COST
St. Martin
RETURN AT OWN COST
St. Pierre & Miquelon
RETURN AT OWN COST
Svalbard & Jan Mayen
$10.00 USD
Sweden
$10.00 USD
Switzerland
$24.00 USD
Taiwan
RETURN AT OWN COST
Thailand
RETURN AT OWN COST
Timor-Leste
RETURN AT OWN COST
Tokelau
RETURN AT OWN COST
Tonga
RETURN AT OWN COST
Türkiye
$10.00 USD
Tuvalu
RETURN AT OWN COST
U.S. Outlying Islands
RETURN AT OWN COST
Ukraine
$10.00 USD
United Arab Emirates
RETURN AT OWN COST
United Kingdom
$24.00 USD
United States
$72.00 USD
Vanuatu
RETURN AT OWN COST
Vatican City
$10.00 USD
Wallis & Futuna
RETURN AT OWN COST